Get in touch
Contact
Please fill out the form below to get in touch with us.
We also have some FAQs below which may answer some queries.
Frequently asked questions
Do you offer shipping?
We ship plants all over Australia (exc. WA & NT) via Australia Post.
Please see our Delivery & Pickup page for more information
Can I pickup my order?
Yes! When you select Local Pickup at checkout, we'll notify you via email or SMS as soon as your order is ready for collection. We'll also include directions to our nursery in Nicholls Rivulet, Tasmania.
What size pots will my plants be supplied in?
Most of our plants are grown in 75mm pots. Some varieties such as various ornamental grasses or plants that benefit from a deeper root system are grown in larger 100mm.
When will I receive my order?
After placing an order, you will receive a order confirmation email.
Your order will be reserved in our nursery as quickly as possible.
Please note orders are shipped via Australia Post and dispatch can take up to 7 days. We dispatch plants every Monday.
If you selected Local Pickup, we will send you an email confirming pickup time and location. If you haven't collected your order we will return your plants to the nursery until we hear from you.
Please see our Delivery & Pickup page for more information
Should my plants look like that?
We take great pride in every plant we grow, and we only select plants which are healthy and ready to be planted.
Many of our plants are winter dormant, meaning they die back over winter and re-shoot in the spring. If you receive a plant that is missing foliage, don't worry. Ideally we recommend you plant it as soon as possible in the soil so moisture is regulated naturally, and avoid leaving it in the pot which could lead to rotting or drying out.
Some varieties of plants can grow too large for shipping, or benefit from trimming to safeguard them from breakage. Some varieties may be trimmed when supplied, but they will bounce back quickly.
What if the plant is out of stock?
We are a small family run nursery and as such, we may not have every variety in our catalogue available every season.
If you are interested in a variety that is out of stock, click the Email me when available button. It helps us know what varieties people are after, and you'll receive an email notification as soon as it's back in stock.
Also look out for the Growing badge, this means that variety has been propagated and is being grown on in the nursery. Most plants marked Growing should come available in the next 4-12 weeks.
Got a concern?
If for any reason your have concerns, please don't hesitate to get in touch with us.
